At Simply Delicious Fashion, your satisfaction is of the most highest priority and we want you to be completely satisfied with your purchase. If you are not, we need to know immediately. Yes, we gladly accept refunds. With that being said, there are exceptions so please note our terms of return policy:
All sales at Simply Delicious Fashion are final. Once your order is placed, processing begins immediately and it cannot be canceled. During check out you have the opportunity to read and understand our store policies. You must check that you acknowledge this before checking out. We cannot guarantee when your item(s) will be sent to you as each sale is different from an other. We are not responsible for items not arriving on time or within a certain time frame. We simply have no control over shipping. With this being said by checking this box when you select your products to purchase, you are stating that you understand our terms.
USA health regulations stipulate that clothing that is soiled, worn, damaged, or laundered cannot be taken back. As lingerie and swimwear is delicate by nature, we offer no warranty once the tags are removed and will not accept it returned per our return policy. Please be sure of your order before you make your purchase!
All sales are final on the following items: panties, thongs, all lingerie, men’s boxers & thongs, hosiery, pasties, pastie glue, wigs and wig accessories, eyelashes, eyelash accessories, body creams, gels, vibrators, adhesive items or any similar romantic gifts & body jewelry at management’s discretion (NO EXCEPTIONS WHATSOEVER).
Once an order is processed it cannot be cancelled. If you attempted to cancel your order but it was already processed, you can send it back once you receive it at your cost but there is a 25% restock fee. Your PayPal or credit card will be credited within 30 business days. This goes through our accounting department and this is our company policy.
- We except returns if there is a defect in the product or if we shipped you the wrong color, size or style. You cannot make a return because you’ve change your mind, made an impulse decision to buy, don’t like the style, ordered the wrong size, ordered too many, or purchased a custom made item and the sizes are inaccurate.
- We do regret that we cannot issue refunds on any item that is in less-than-new condition. All returns must be unworn and in original packaging with all tags intact. At Simply Delicious Fashion, we have the right to refuse the return of items with obvious signs of wear (i.e., if the items have been soiled, or have been smudged with makeup, has been laundered, or if the item has a distinct smell).
- Please note that for your protection, all panty bottoms are final sale. This includes any and all bottoms – individually sold underwear, bra & panty sets, sleepwear sets as well as bodysuits/teddies, body shapers and enhancers. Please and be sure to carefully review our sizing charts before placing your order.
- Final sale merchandise cannot be returned or exchanged. Any final sale merchandise shipped to us will be immediately be donated to charity.
- We are not responsible for your return shipping costs. We do encourage you to use certified or insured mail, as we cannot be responsible for any items lost in the mail by these terms.
- Once the returned item has been received, please allow 7-14 business days for the transaction to be processed. Refunds can only be made to the original credit card. You will receive an e-mail notification once the refund/exchange has been processed. It may take up to 2 billing cycles for the refund to appear on your credit card statement or PayPal account.
- Terms say returns are not accepted if your item arrives late. We offer ground shipping and do not guarantee the length of time that it takes to receive your intimates, evening dresses, or any bridal or formal wear including shoe and bridal trousseau items. At Simply Delicious, our staff members process your order and submit it to any of our 5 warehouses for processing.